Casa Play Resort interior lobby
Cleanliness

Safety & Cleanliness Highlights

  • Social distancing is a required practice for all Guests throughout the Resort.
  • We ask that anyone who has been exposed to or experienced symptoms of COVID-19 within the past 14 days to not enter the Resort.
  • All Team Members are monitored for symptoms daily and are required to use PPE, including masks or face coverings and disposable gloves, as well as barriers where appropriate.

Guest Services

Our guest services team is disinfecting lobby and front desk areas after use and at a minimum of once an hour.

Housekeeping

Our housekeeping teams are spending extra time sanitizing high traffic and high-touch areas including but not limited to hallways, elevators, door handles, thermostats, remote controls, telephones, and all in-room touch points.

Common Areas

We are continuing to use only commercial-grade cleaning and disinfecting products manufactured by Ecolab or Procter & Gamble that are known to kill coronavirus and other bacteria on surfaces.

Administrative

We will continue to educate our Team Members and Guests on how to stay healthy with the use of signage and company newsletters.